CareOS — Frequently Asked Questions About the System and Product
CareOS is a private-clinic management system and electronic medical record (EMR) for private clinics in Israel. The questions below explain who it fits, how it works, and what it brings together in one place.
What is CareOS?
CareOS is a private-clinic management system and electronic medical record (EMR) for private clinics in Israel. It runs in the web browser and was designed Hebrew-first with a right-to-left (RTL) layout. It brings scheduling, the patient chart, clinical documentation, billing, and media together in one system.
In CareOS
- Private-clinic management combined with an electronic medical record (EMR).
- Runs in the browser; Hebrew and RTL by design.
Who is CareOS for?
CareOS is for private clinics in Israel of many sizes — from a single independent physician, through a small partnership, to a multi-disciplinary center with several rooms and dozens of specialists. It is especially suited to clinics whose documentation includes photos, video, or imaging.
What types of clinics is CareOS suitable for?
CareOS suits private clinics in Israel across specialties. It was designed for practices that manage appointments, patient records, clinical forms, and billing in one place, and is particularly suited to clinics where documentation includes photos, video, or imaging.
Is CareOS suitable for a solo physician or only for a large clinic?
CareOS suits both. It was designed to serve a single independent physician as well as a large clinic — the same system fits everything from one doctor to a multi-disciplinary center with several rooms and dozens of specialists.
Is CareOS a clinic management system or an electronic medical record (EMR)?
CareOS is both. It combines clinic management — scheduling and billing — with an electronic medical record (EMR) that includes the patient chart, clinical forms, and prescriptions. In general, a practice-management system handles operations while an EMR holds clinical data; CareOS unifies the two.
In CareOS
- Scheduling, patient chart, visit forms with e-signature, prescriptions, and billing — in one system.
What is the difference between CareOS and a regular CRM?
A regular CRM manages customer relationships and sales and is not built for clinical work. CareOS is a clinical system with an electronic medical record (EMR) — patient chart, allergies, prescriptions, visits, and billing tied to diagnoses — designed for medical documentation rather than a sales pipeline.
In CareOS
- Patient chart with problem list, allergies, and medications.
- Prescriptions checked against recorded allergies before saving.
- Each billing line tied to the diagnosis that justifies it.
Does CareOS run in the cloud, and do you need to install software?
CareOS runs in the web browser, so there is no software to install on each computer. In general, browser-based systems are accessed through the browser and updated centrally.
In CareOS
- Runs in the browser; a demo prototype with dummy data is available through the browser.
Good to know: data hosting and location details are not stated here — confirm them with the provider.
Was CareOS built specifically for working in Hebrew and RTL?
Yes. CareOS was designed Hebrew-first and right-to-left (RTL) from the ground up, not adapted afterwards. Text direction is checked automatically on every screen before each version, and prescriptions print in Hebrew with correct character order.
In CareOS
- Hebrew and RTL by design, with automatic direction checking on every screen.
- Prescriptions printed in Hebrew with correct character order.
Which daily tasks does CareOS bring together in one system?
CareOS centralizes a clinic’s daily work in one system:
- Appointment calendar and a live flow-board (who has arrived, in which room, how many are waiting).
- Patient chart, visit forms, and an e-signature that locks the visit.
- Prescriptions with allergy checking; lab orders and results received via HL7 v2.
- Billing tied to diagnoses, a patient portal, and a media tab for photos/video/imaging (DICOM).
How do you start a CareOS trial (demo)?
You can try CareOS through a browser-based demo prototype that uses dummy (non-real) data. To arrange it, use the contact form on the site, which asks for your clinic size (single / 2–5 / 6–20 / 20+).
In CareOS
- Response hours: Sun–Thu 09:00–17:00, Fri/holiday eve 09:00–12:00.